Often, the most effective way to reach and convert customers is via a personal phone call. However, making these calls and documenting their outcomes takes considerable time and administrative effort.

 At YESSAM Pty Ltd, we can take care of all of your outbound telephone sales on your behalf. We focus on understanding your requirements, and provide friendly, efficient and organised service to ensure you get the best possible results.  

When it comes to managing your outbound telephone sales, YESSAM Pty Ltd offers:  

•          Award-winning technology. By embracing the very latest call centre technology, we provide very accurate, segmented, cost-effective, and efficient services.  
•             A commitment to understanding your goals. Before starting any campaign, we will work with you to understand your objectives and determine how we can help you fulfil them in the most cost effective way possible.  
•            Professionalism. When you choose YESSAM Pty Ltd , you can rest-assured that our skilled call centre employees will treat your customers – and potential customers – with the highest levels of courtesy and professionalism, representing your brand values at all times. All our operators work from our office in the Gold Coast.  
•         Constant monitoring. Our constant vigilance ensures that outbound calls made on your behalf are of the highest quality. Our rigorous quality control system includes live listening, 100% recording and random audits.  
•           Comprehensive reporting. Via our software, we also provide standard and custom reporting by agents, calls, and campaigns for use in centre management and compliance reporting. 

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